First Step Therapy is seeking an Collection Specialist for our Lake County area. This position is located in our Leesburg clinic. The position is Monday- Friday.

This position requires communication with client families to collect balances owed. This position requires communication with insurances in regards to client deductibles and co-pays.

First Step Therapy provides physical therapy, occupational therapy and speech therapy to children in the clinic setting. We also service children in homes.

This position is a FULL-TIME position.

*Bilingual preferred

Candidate must have Outstanding and Professional customer service and communication skills. Accurately enter patient demographics, medical history, and insurance information into medical records system within a timely manner. Answer continuous phone calls in a high call volume setting. Must be able to verify information and work with other departments. Facilitate phone calls from physician offices and patients.

JOB REQUIREMENTS

• Positive attitude and attention to detail is a MUST
• 2 years of medical billing experience
• 2 years medical office experience
• Scheduling, cancellation management
• 2 years customer service experience
• Knowledge of HIPAA (Health Insurance Portability and Accountability Act)
• Knowledge of general office equipment
• General mathematical skills
• Great organizational skills
• Excellent verbal and written skills
• Must be detail oriented
• Must be self motivated to fill various job responsibilities and willingness to cross train to other departments.
• Must be able to work flexible hours and Saturdays as needed.
• Hours 8am to 6pm availability

Experience:

• Customer Service: 2 years (Preferred)
• Healthcare: 2 years (Preferred)
• Receptionist: 2 years (Preferred)
• Billing: 2 years (Preferred)
• Bilingual Spanish candidates are welcome

Education:

• High school or equivalent (Preferred)

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical scheduling: 1 year (Preferred)
• Medical billing: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Leesburg, FL 34748: Relocate before starting work (Required)

Work Location: In person